‘Yes I Can’ Awards
In recognition of the unique abilities of VNAIC employees, the Yes I Can awards were designed by the Agency´s Employee Satisfaction Team to recognize well-deserving staff.
These awards are given to employees who exhibit exceptional practice of our customer service standards–Doing the Right Thing and Doing It Well. The Right Thing is providing service and care that is effective and appropriate, making sure we accomplish what we plan on, and that our actions meet or exceed the customer´s expectations. Doing the Right Thing Well means that we are available and that the services are timely and effective.
Luisa King, Senior Accountant, Accounting Department, Riverside
Luisa is great to work with and does a superb job. She has been with the agency for 15 years and always keeps us up-to-date on our financial details. Luisa is quiet and just gets the job done.
Theresa Padilla, Home Health Case Manager, Barstow
Theresa is known as the “go-to person in Barstow—she just knows how to get everything done from paperwork to patients in need. She literally goes the extra mile by visiting patients in very remote area with a smile on her face.
Keri Martin, Volunteer Coordinator, Murrieta Hospice
Keri is extremely committed to the VNAIC program of caring. The volunteers all express their gratitude to Keri for her support and enthusiasm. She is always available to make a difference.
Suzette Bastardi, LVN Intake, Palm Desert Hospice
Suzette shows patience and compassion to everyone and you never see her frustrated or angry—no matter what. She is very calm when everyone else is crazy. Suzette goes above and beyond.
Linda Taylor, Social Worker, Riverside, Home Health
According to the person who nominated her, Linda is “bigger than life”. She works in both Riverside and Murrieta offices and makes it easy for patients to transfer from home health to hospice when their needs change. Linda is amazing!
Erica Sanchez, Intake Coordinator, Victorville Hospice
Erica is an “unbelievable” employee! She is the ultimate multi-tasker and always remains calm, cool, and collected while dealing with staff, patients, and referral sources.
Stephanie Barrett, Scheduler, Yucca Valley Home Health
Stephanie always has a smile on her face and knows everything about every patient. She never leaves a task undone and takes pride in a job well done. Stephanie is delightful.
2010 “Yes I Can” Winner:
Louis Atwell, Social Worker, Banning Hospice
Louis has the most positive attitude and you can always count on his help. He is always a team player and brings out the best in others.
